E-RD: View Log/Trace Page Not Populated For Output Run to File or Printer (Doc ID 617177.1)

Last updated on APRIL 15, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.
SPECIFIC TO: PeopleTools 8.44 and higher

Symptoms

Report runs to success when running a report to output destination of Web, but when attempting to view the results, the View Log/Trace page only does not display the expected information.  The View Log/Trace page should contain links to each file that was transferred for this process instance.  Instead, nothing but the word "Name" appears under the File List section and it shows 0 files, even though the files do exist.

Cause

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