My Oracle Support Banner

CRM HelpDesk: Error during Component Interface Save (17831,24) (Doc ID 617347.1)

Last updated on JULY 21, 2020

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 9 and later
PeopleSoft Enterprise CRM Support - Version 9 and later
PeopleSoft Enterprise CRM HelpDesk - Version 9 and later
PeopleSoft Enterprise CRM Support - Customer Self Service - Version 9 and later
Generic (Platform Independent)

Purpose

When saving a new Helpdesk Case or Support Case encounter this error:

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.