CIS 8.0: Completing Field Orders (FO's) with multiple Field Activities (FA's) e (Doc ID 618290.1)

Last updated on MARCH 21, 2025

Applies to:

This document was previously published as Customer Connection Solution 200739215

Symptoms

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Completing Field Orders (FO's) with multiple Field Activities (FA's) errors out when you change the FO status to Completed.

DESCRIPTION:
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Completing Field Orders (FO's) with multiple Field Activities (FA's) errors out when you change the FO status to Completed.
The following error is displayed:

"(5310200029): Field Activity Status must be Completed or Canceled for completed Field Orders. (18033,4024)

All Field Activities tied to a completed or canceled Field Order must also be completed or canceled.

Either Complete each FA separately or use the Complete All Pushbutton to complete all FAs, and then set the Field Order to completed."

Cause

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