E-AS: "bea.jolt.ServiceException: TPENOENT - no entry found" Error Message Seen when Signing into PeopleSoft PIA (Doc ID 618757.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

Users receive the following error message when trying to sign into PeopleSoft:
 "bea.jolt.ServiceException: TPENOENT - no entry found"

Cause

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