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E-LDAP: LDAP Schema Caching Does Not Work Over SSL Port 636 (Doc ID 620168.1)

Last updated on APRIL 20, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.2 and later
Information in this document applies to any platform.


Customers are unable to Cache the LDAP Schema work over SSL port 636. The entire directory authentication occurs through port 636 (secure). Port 389 (non-secure) has been shut off during normal operations. When the need to re-cache the schema, customers are not able to do this through the non-secure port. How can the re-caching process using port 636 be done? 

From PT 8.50 to PT 8.56 customers may also see the following error when the Application Engine process is run:

Failed to find a LDAP server to load schema (140,1004)

Process ABENDED at Step LDAPSCHEMA.MAIN.Step02 (PeopleCode) -- RC = 4 (108,524)

Process %s ABENDED at Step %s.%s.%s (Action %s) -- RC = %s
PSJNI: ERROR: Could not unload the Java VM




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