Is there a way to track the SQL server PID (process ID) to a PeopleSoft user? (Doc ID 620275.1)

Last updated on NOVEMBER 01, 2016

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.8 and later
PeopleSoft Enterprise CRM Support - Version 8.8 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.8 and later
PeopleSoft Enterprise CRM Marketing - Version 8.8 and later
PeopleSoft Enterprise CRM Integrated FieldService - Version 8.8 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200754463 and reviewed for consistency purpose






Symptoms



This is very useful if the user is seeing occasional deadlocks at the database level and is not able to track down the SQL's causing it. Users are able to see the PID but would like to see if they can go from PID to a PeopleSoft user in their CRM system.

Cause

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