Integration Broker: Message Publication Hangs in New Status for 4 Hours (Doc ID 620472.1)

Last updated on JUNE 29, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.2 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200755585


***Checked document for currency Sept 11, 2014***


Symptoms


Certain Publication contracts seem to hang in NEW status for 4 hours (or more) then one or two are processed and the rest remain in NEW until the next 4 hour cycle.
Rebooting the application server also allows one or two publications to process.


TROUBLESHOOTING:  Turning on the LOGFENCE=5 showed the following in the appserv.log file
PSPUBDSP_dflt.4392 [09/26/03 00:21:38](3) (PublishSubscribe): PublicationContractDispatcher::SynchronizeChannelQueue(): The synchronization timestamp for channel 'FV_PORTAL' was updated since the last synchronization, but no updated publication contracts were found.
PSPUBDSP_dflt.4392 [09/26/03 00:21:38](4) (PublishSubscribe): PublicationContractDispatcher::UpdateStatus(): Warning: publication contract PSFT_PA.FV_PORTAL.11611, PSFT_SA81 may have been updated since synchronization. Dispatch aborted.

Cause

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