GM- Get error: An error was encountered: CA_HDR_CI when generate award (Doc ID 620813.1)

Last updated on JUNE 05, 2017

Applies to:

PeopleSoft Enterprise FIN Grants - Version 8.4 to 9.1 [Release 8.4 to 9]
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 200757486


Checked for relevance on 14-JAN-13


Symptoms

When generating an award, customer gets the following errors:
1)  "An error was encountered:(9395,623)
2) An error was encountered: CA_HDR_CI(9395,623)
3) An error occured saving a Contract entry(9395,457)
4) The "Generate Award" process was not successful (9395,462)

Or
When generating an award, customer gets the following errors:
1. An error was encountered: Invalid value  press the prompt button or hyperlink for a list of valid values (15,11) (9395,623)
2. An error was encountered : Error changing value (CA_HDR_CI.ADDR_SEQ_NUM_BILL)
3. An error was encountered : This is an unknown method (CA_HDR_CI.AddContractLine)
4. An error was encountered : No rows exist for the specified keys. (CA_DETAIL_PROJ_CI)

Cause

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