CRM - ERMS Setup - Verity Log Error E0-0402 (Vdb): Couldn't find vdb
(Doc ID 621209.1)
Last updated on OCTOBER 02, 2018
Applies to:PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 to 9.1 [Release 8.8 to 9]
PeopleSoft Enterprise CRM Support - Version 8.8 to 9.1 [Release 8.8 to 9]
PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.8 to 9.1 [Release 8.8 to 9]
PeopleSoft Enterprise CRM HelpDesk - Version 8.8 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 200759837
***Checked for relevance on 26-Feb-2013***
PT 8.43 - ERMS module set up
Receive following errors in Verity log:
Error E0-0402 (Vdb): Couldn't find vdb class /ciiz/people/product/8.43/data/search/CIIZ/CRM_RB_ERMS_2/ENG/style/style.ddd
Error E3-0036 (VDK): Cannot load style.ddd schema (document catalog) in collection /ciiz/people/product/8.43/data/search/CI
mkvdk: VDK error -31: couldn't open the collection
mkvdk: internal error -2: failed to perform setup
mkvdk.bin - Verity, Inc. Version 2.7.1 (_hpux11, Apr 27 2001)
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