E-AS/TUX: PTWEBSERVER Account Causing "bea.jolt.ApplicationException: TPESVCFAIL" when Logging on to PIA
(Doc ID 621495.1)
Last updated on DECEMBER 19, 2019
Applies to:PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Generic (Platform Independent)
Customer upgraded to PeopleTools 8.4x. When getting to the signon page, the following error appears:
CHECK APPSERVER LOGS. THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS, BECAUSE OF: bea.jolt.ApplicationException: TPESVCFAIL - application level service failure.
The application server starts fine and the users can log into PIA with VP1 or PS with no problems.
Here's what is shown in the APPSRV_MMDD.LOG:
PSAPPSRV.2372 [12/11/03 09:27:35 GetCertificate](3) PeopleSoft ID and Password authentication failed. Invalid user PTWEBSERVER@xxxxxx.
PSAPPSRV.2372 [12/11/03 09:27:35 GetCertificate](1) (NET.502): PTWEBSERVER@bufsql08 is an Invalid User ID, or you typed the wrong password. User ID and Password are required and case-sensitive. Make sure you're typing in the correct upper and lower case.
PSAPPSRV.2372 [12/11/03 09:27:35 GetCertificate](1) (NET.346): Failed to execute GetCertificate request
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document