E-RD: PT8.4x Signon Screen Displayed When Viewing Report From Process Monitor (Doc ID 621763.1)

Last updated on NOVEMBER 30, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version: 8.4 and later   [Release: 8.4 and later ]
Information in this document applies to any platform.
SPECIFIC TO:
The below checklist applies to tools 8.4x and higher
Checked for Relevance on 22-MAR-2010.

This document was previously published as Customer Connection Solution 200763017

Symptoms

Users are able to run reports successfully.  There are different variations of problems in viewing output.

a)  When clicking on the report output links from the Process Monitor > Details> View Log/Trace page, the user is presented with a new login screen.

or

b)  When clicking on the report output links from the Process Monitor > Details> View Log/Trace page, the user is taken to the report fine.  But after the report is closed, and the user is returned to the View/Log Trace page that contains the hyperlinks to the report and message logs.  When the user clicks on the Return button from this page they are presented with a PeopleSoft signon screen.  If the user signs back on to the application, they are taken directly to the page they just left.  

Cause

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