SR/SF: Session Withdrawal Does Not Populate Reason Code on Enrollment Records (Doc ID 621811.1)

Last updated on APRIL 14, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 to 9 [Release 8.9 to 9]
PeopleSoft Enterprise CS Student Records - Version 8.9 to 9 [Release 8.9 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200763301



Checked for currency June 20, 2012

Checked for currency, August 18, 2010.


Symptoms

Session Withdrawal does not deactivate the student from the term.  This is correct behaviour.  When using the Term History, Session Withdrawal page a student is withdrawn by populating the page  Withdrawal/Cancel value as 'Withdrew' and Withdrawal/Cancel Reason as 'ADMINISTRATIVE'.   The student's enrollment records in that term are dropped appropriately.  However, when a tuition calc is done, it appears that this 'ADMINISTRATIVE' reason is ignored and the default Drop Reason is used instead.    Closer examination shows the reason code from the session withdrawal is not propogated to the student's enrollment records, thus causing the need for a default reason code on the adjustment calendar.

Cause

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