Epayment Transaction Log Inquiry Balancing Problem (Doc ID 622370.1)

Last updated on APRIL 26, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.

Information in this document applies to any platform.



This document was previously published as Customer Connection Solution 200766571


Symptoms


Totals do not balance when a pending credit card transaction is posted to the student account by the batch credit card job.  The batch card process does not maintain the SF_PAYMENT_LOG.CR_CARD_TRANS_LAST field which is required by the inquiry logic in accumulating the monies.  As a result, the SF_PAYMENT_LOG records are displayed on the inquiry but are not included in the totals.  These totals are necessary for daily reconciliation of credit card transactions between Student Financials and the credit card service provider.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms