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ELM 9.X: ELM Access for New Internal Learner and External Learners (Doc ID 623190.1)

Last updated on DECEMBER 08, 2019

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 8.8 to 9.2 [Release 8.8 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200771570



** Checked for relevance on 25-JUL-2014 **


Symptoms

1. When logging in with the new User ID and navigating to Employee Self Service, the following error message is displayed:

The new User Id is a clone of an existing User IDs for Internal Learners:
PeopleTools > Security > User Profiles > Copy User Profiles.

2. In case the cloned user profile has admin access, the user can access Catalog pages, however no result returns.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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