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EPY: Payroll error 000014 - PRIMARY PAYGROUP NOT FOUND in PSPCKSGL (Doc ID 623797.1)

Last updated on JANUARY 03, 2023

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 8 SP1 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200774935



Symptoms


Customer does not have a multiple job environment.  

The error did not show on audit report, but it is showing up on the calc.  It is only listing a employee number for one employee for one paygroup.   Some of the paygroups do not list an employee id at all.  Eight Paygroups are getting this error.  No changes to database in months.

First reviewed the COBOL program (PSPCKSGL) that created the error.  The error appears to be from the line IF EMPLID OF S-LINE  NOT =  EMPLID OF W-WK, then determines that the customer does not have Single Check for Multiple Jobs on (since customer does not have Multiple Jobs at All) and prints the error message 'PRIMARY PAYGROUP NOT FOUND.  The full Code portion is below :

          

Cause

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In this Document
Symptoms
Cause
Solution

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