EGP8.x: Global Payroll Utilities / Pin Packager (Primary Solution) (Doc ID 624330.1)

Last updated on OCTOBER 15, 2024

Applies to:

Symptoms

The intent of this document is to describe solutions for problems or questions related to Global Payroll Pin Packager and Pins related Global Payroll issues.

This resolution applies to customers on PeopleSoft Global Payroll. This is a living document and will be updated as new solutions are created.
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ISSUE 1:

The customer is experiencing Member Element not found issue after performing Compare process for a Rules package delivered in bundle.

ISSUE 2:
The customer ran the Payroll process successfully. However, the payroll results display the below

PIN XXXXXX () requested to be resolved as System PIN not in System Pin table.
The PIN (number) specified was not found when loading entries from the GP SYSTEM PIN table into SP ARRAY.  

ISSUE 3:
The customer is running the payroll process and getting the following error:

Element %1 (PIN %2) not loaded into UPINA. (Not applicable for country: %3)                       
   %1--> 00010654                       
   %2-->      10654                     
   %3--> IND                           

ISSUE 4:
The customer ran the Payroll process successfully. However, the Payee Messages display the below

Element xxxxxxxxx has an invalid PIN(xxxxxxxxx). Valid range is 1 thru 999999. PIN not loaded.

ISSUE 5:
The customer is experiencing following error

Element XXXXXXXX(Pin XXXXXX) and data for the element - not loaded into the process.(N/A for country XXX).
Message(17005, 315)

ISSUE 6:
Customer is trying to apply a Non Rule Package but the Compare button is inactive.

ISSUE 7:
Customer has created few country extension rules and wish to migrate these new rules into other environments. However, the customer is unable to view/select these new rules in Create Rule Package component.

ISSUE 8:
Customer is applying GP country extension bundles. They are experiencing issues with comparing and upgrading elements.  The elements are upgraded correctly, but the date/time stamp is not updated and do not have anything written in audit trail for issues.  

ISSUE 9:
Customer installed demo database and can't find the country extension rules. The base table PS_GP_PIN does not contain country extension elements.  What additional steps need to be performed in order to install Global Payroll country extension elements in the database ?

ISSUE 10:
Customer is running payroll and experiencing the following error.

Invalid PIN number %1.  Valid range is 1 thru %2.  Expand GPCUPINT if needed.                     
   %1--> 00000000                       
   %2-->          0                     
   %3-->     300000                     
 
Application Program Failed
 In Pgm Section  : GPPCDMGR

Cause

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