Troubleshooting 'Invalid access to enrollment transaction (14640,69)' Error

(Doc ID 624335.1)

Last updated on NOVEMBER 09, 2017

Applies to:

PeopleSoft Enterprise CS Student Records - Version 8 SP1 to 9.2 [Release 8 to 9]
Information in this document applies to any platform.

Symptoms

Students are attempting to enroll via self service or employees are attempting to enroll students via Enrollment Request and are receiving one of the following error messages:

'No access to enrollment at this time'

'Invalid access to enrollment transaction (14640,69)'

'Error: Unable to complete your request. You do not have access to perform this transaction at this time'

 

Cause

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