EPY: Payroll error 000032 - Personal Data Not Found (Doc ID 624697.1)

Last updated on AUGUST 24, 2016

Applies to:

PeopleSoft Enterprise HRMS Payroll for North America - Version: 8

Information in this document applies to any platform.
Enterprise,North American Payroll

This document was previously published as Customer Connection Solution 200779027

Symptoms

Receiving Error 000032 during paycalc-"Personal Data Not Found".   Have gone through the usual scenarios and nothing works.

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An example from a Customer (how to get the error):
*  Hire someone.  
*  Delete any value that appears in work period and SAVE.
*  If you go back in to look at the record, there is rowinit peoplecode that runs:
     If All(JOB.STD_HOURS) And
           None(JOB.STD_HRS_FREQUENCY) Then
        JOB.STD_HRS_FREQUENCY = INSTALLATION.STD_HRS_FREQUENCY;
     End-If;

For the customer's situation, the value was A.  Even though the job record std_hrs_frequency field is blank, the default value in the page was A(see SQL), so it looks as though there is data in the record when in fact there is not.

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Cause

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