E-RD: Receive Error "XML Document Object Creation Failed" and "The XML file returned by the web server is invalid" When Posting Reports [Video] (Doc ID 625148.1)

Last updated on APRIL 14, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.45 and later
Information in this document applies to any platform.
SPECIFIC TO: PeopleTools 8.45 and higher releases, HTTP , FTP transfer

***Checked for relevance on 19-Apr-2013***

Symptoms

After installing PeopleTools and configuring the Process Scheduler to use HTTP report distribution, the reports do not transfer to the web server. If the FTP report node is used, the reports do post, however the disttribution status in Process Monitor remains in Posting.

The affected environment has the following settings in place:
- Userid that starts the process scheduler has the role ProcessSchedulerAdmin.
- HTTP Report node set correctly and the URL configured to use the fully qualified name of the web server, the AuthtokenDomain value was also setup correctly in the Web Profile.
- PIA domain in this case was configured to use multi-server architecture.

Despite the correct setup the distribution agent was still returning the following information in the .stdout log file:

"The XML file returned by the web server is invalid. (63,94)

XML document object creation failed. (63,102)

Unable to process HTTP reply from Report Repository. (63,73)
=================================Error===============================
Message:       Unable to post report/log file for Process Instance: 10961, Report Id: 8516
         Process Name: GL_JRNL_IMP, Type: Application Engine
         Description: Flat File Journal Import
         Directory: E:\PT8.52\appserv\prcs\PSFINTST\log_output\AE_GL_JRNL_IMP_10961
====================================================================="

Cause

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