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E-PerfMon: PSPPMSRV Crashes: "java.net.ConnectException: Connection refused" (Doc ID 635707.1)

Last updated on APRIL 04, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 and later
Information in this document applies to any platform.

Symptoms

Setup PerfMon as per PeopleBooks instructions but cannot see any data in the System Performance page. "Stale Agent Detected" icon is displayed for all servers. The errors below show up in the App Server log and eventually, PSPPMSRV crashes.

Java exception thrown: java.net.ConnectException: Connection refused: connect
Java exception thrown: java.net.SocketTimeoutException: Read timed out

At the same time, the following exception was logged on the WebServer:
ava.net.ConnectException: Connection timed out: connect
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.javANSWER:305)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.javANSWER:171)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.javANSWER:158)
at java.net.Socket.connect(Socket.javANSWER:434)
at java.net.Socket.connect(Socket.javANSWER:384)
at sun.net.NetworkClient.doConnect(NetworkClient.javANSWER:139)
at psft.pt8.pshttp.http.HttpClient.openServer(HttpClient.javANSWER:353)
at psft.pt8.pshttp.http.HttpClient.openServer(HttpClient.javANSWER:545)
at psft.pt8.pshttp.http.HttpClient.<init>(HttpClient.javANSWER:287)
at psft.pt8.pshttp.http.HttpClient.<init>(HttpClient.javANSWER:297)
at psft.pt8.pshttp.http.HttpClient.New(HttpClient.javANSWER:309)
at psft.pt8.pshttp.http.HttpURLConnection.connect(HttpURLConnection.javANSWER:432)
at psft.pt8.pshttp.http.HttpURLConnection.getOutputStream(HttpURLConnection.javANSWER:479)
at psft.pt8.pshttp.PSHttp.createOutputStream(PSHttp.javANSWER:301)
at psft.pt8.pshttp.PSHttp.send(PSHttp.javANSWER:291)
at com.peoplesoft.pt.ppm.monitor.PPMIClient._transmit(PPMIClient.javANSWER:213)
at com.peoplesoft.pt.ppm.monitor.PPMIClient.transmit(PPMIClient.javANSWER:175)
at com.peoplesoft.pt.ppm.monitor.PPMIClient.run(PPMIClient.javANSWER:154)
at java.lang.Thread.run(Thread.javANSWER:536)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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