E-WL: Error Importing SSL Certificate using "pskeymanager -import": Error "keytool error: java.lang.Exception: Failed to establish chain from reply" (Doc ID 635805.1)

Last updated on JUNE 08, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.44 to 8.53 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 27-Nov-2013***


Symptoms

The following error is issued when attempting to import a signed certificate into the WebLogic keystore using "pskeymanager -import" command:

keytool error: java.lang.Exception: Failed to establish chain from reply

Import failed. Verify that the Certificate Authority that signed 'cert.crt'
has been loaded into your keystore '<PS_HOME>\webserv\peoplesoft\keystore\pskey'

To view keystore contents issue 'PSkeymanager -list -keystore <PS_HOME>\webserv\peoplesoft\keystore\pskey [-v]'
To preview a certificate file issue 'PSkeymanager -previewfilecert -file cert1.c
rt'

Cause

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