How To Remove Email Identifier THREAD_ID From Emails

(Doc ID 636283.1)

Last updated on MARCH 16, 2017

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.

Goal

How to remove Email Identifier THREAD_ID from Emails from Correspondence Management or Send Notifications
Eg Below is the Content in the Bottom of the Email:
"When responding to this email, please perform a reply with history so that the following conversational identifier "[THREAD_ID:2]" is included in your response."

Solution

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