Last updated on MARCH 16, 2017
Applies to:PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.
How to remove Email Identifier THREAD_ID from Emails from Correspondence Management or Send Notifications
Eg Below is the Content in the Bottom of the Email:
"When responding to this email, please perform a reply with history so that the following conversational identifier "[THREAD_ID:2]" is included in your response."
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