My Oracle Support Banner

How To Remove Email Identifier THREAD_ID From Emails (Doc ID 636283.1)

Last updated on DECEMBER 02, 2019

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.


How to remove Email Identifier THREAD_ID from Emails from Correspondence Management or Send Notifications
Eg Below is the Content in the Bottom of the Email:
"When responding to this email, please perform a reply with history so that the following conversational identifier "[THREAD_ID:2]" is included in your response."


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.