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EAP: Primary Resolution for Troubleshooting Crystal Check Signature, MICR and Printer Issues (Doc ID 636478.1)

Last updated on MAY 18, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 8.4 SP2 to 9.1 [Release 8.4 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200954714






Purpose

The purpose of this knowledge document is to act as a repository to troubleshoot Crystal Check Signature, MICR and Printer issues.

FROM PEOPLEBOOKS
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PeopleSoft Enterprise Payables PeopleBook > Setting Up Payment Formats and Payment Forms > Printing Logos and Signatures with Crystal Reports Checks

With Crystal Reports checks, you can easily add a check signature or any other graphic, such as a company logo. Signature fonts and logos are not provided with the PeopleSoft system. Typically, you purchase them separately from a third party, such as Hewlett-Packard. For information about implementing and troubleshooting signature fonts and logos, please consult the vendor from which they were purchased.

Questions and Answers

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In this Document
Purpose
Questions and Answers
 Signature or MICR is not printing on the checks when the output is printer
 Crystal Reports Print Engine error text: Error in File : SQL server error. (65,30)
 Crystal report shows blank layout when it is accessed through the Web
 Inserting a Signature on the Check form
 Tips to check the printer setup
 Check Alignment issue
 Unable to open Crystal Checks for editing in Tools 8.50, Crystal Reports 2008
 Troubleshooting Presentation
References

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