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Benefit Records that Cause Data Out of Sync, Unique Contraint Issues or Unexpected Results (Doc ID 636901.1)

Last updated on MAY 18, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 8.3 and later
Information in this document applies to any platform.

Symptoms

At times there are issues caused by data being out of sync in the records that are used by benefits, Benefits Administration, Cobra and Payroll process.  Unique constraint issues can occur or simply the information is not being pulled in at all during a cobol or sqr process.

Cause

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In this Document
Symptoms
Cause
Solution

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