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E-PerfMon: PSPPMSRV Root Object request failed PPMI response <?xml version="1.0" encoding="UTF-8" ?> (Doc ID 637272.1)

Last updated on JANUARY 28, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

Seeing below error message in the monitoring system app server log repeatedly. Couldn't get the System Performance page up running even though the required settings on the PPMI and Monitor URL are setup correctly.

Sample error seen in the PS_CFG_HOME/<Domain>/LOGS/APPSRV_MMDD.LOG:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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