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RMS8.9: Customer's Can't Edit Customer Profile for Web Self Service (Doc ID 638290.1)

Last updated on APRIL 14, 2025

Applies to:

PeopleSoft Enterprise Revenue Management Billing - Version 8.9 and later
Information in this document applies to any platform.

Information in this document applies to any platform.



This document was previously published as Customer Connection Solution 200965069

Symptoms


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Once the Web Portal is installed for enabling the Web Self Service for Revenue Management Solutions 8.9, the Out Of The Box application does not have default settings where the end user is able to change his web profile to update his e-mail address.

Cause

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In this Document
Symptoms
Cause
Solution

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