CRM-OLM: Mailcaster Jobs in STOPPED Status (Doc ID 638885.1)

Last updated on SEPTEMBER 01, 2017

Applies to:

PeopleSoft Enterprise CRM Online Marketing - Version 8.8 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 200968845
***Checked for relevance on 28-Jul-2014***

Goal

A dialog with broadcast email was put into Test status to an Audience that contains three people. This is a static audience that shows three contacts in the 'Result List' after the Audience was generated.
However, the Mailcaster job was set to 'STOPPED' after the dialog finished its dedup process. Why is this? 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms