ERMS How To Read Emails With Huge Attachments (Doc ID 638953.1)

Last updated on JUNE 14, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.8 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.8 and later
PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 and later
PeopleSoft Enterprise CRM Support - Version 8.8 and later
Information in this document applies to any platform.

Goal

This document helps to explain how to read Emails with large attachments from the Attachment Repository in ERMS that are otherwise blocked.

Solution

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