E-COB: Intermittent / Occasional "Operator ID not allowed to submit COBOL" error (Doc ID 639017.1)

Last updated on JANUARY 16, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200969756



***Checked for relevance on 28-OCT-2010*****
***Checked for relevance on 05-APR-2012*****
***Checked for relevance on 30-APR-2015*****
***Checked for relevance on 16-JAN-2017*****

Symptoms

APPLIES TO:
Tools 8.4x, 8.5x 

The following messages are seen when running cobol.  From the log file:
Application Program Failed
Action Type : SQL Connect
In Pgm Section : SQLRT: GG100 SQL-Connect
With Return code : 09990
Error Message: SQLRT : Operator ID not allowed to submit COBOL
CONNECT ERROR:  Check User ID and Password

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SqlTrace of the process will show something like the below

10:38:51         21     0.017     0.000   #1     RC=0     CEX Stmt=SELECT RUNSTATUS FROM PSPRCSQUE WHERE PRCSINSTANCE = 77319
10:38:51         22     0.000     0.000   #1     RC=0     SSB column=1, type=SQLPSTR, length=5
10:38:51         23     0.033     0.000   #1     RC=0     Fetch
10:38:51         24     0.000     0.000   #1     RC=9990  Operator ID not authorized to run COBOL
10:38:51         25     0.017     0.000   #1     RC=0     Disconnect

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Cause

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