Benefits Administration Error: Elig-Rules-Id Not Found (Doc ID 639101.1)

Last updated on JUNE 09, 2023

Applies to:

Symptoms

Benefits Administration Open Enrollment Information Center > Troubleshooting Benefits Administration > Troubleshooting Benefits Administration Errors

When running Benefits Administration (PSPBARUN), an error is encountered in the log file:

ERROR
-----------------------
Elig-Rules-Id Not Found:

Sample log file:

CheckPoint/Restart Data
     CheckPoint Interval:00000
 and Process Phase      :R
 and Passive Event Id   :  
 and Benefit Program    :          
 and Event Date         :          
 and Employee ID        :                     
 and Benefit Record No  :0000
 and Event ID           :0000000
Event Maintenance Scheduling Started at 15:05:44.85.
Elig-Rules-Id Not Found: UNKP      .
 
Application Program Failed
 In Pgm Section  :                                                       
                                         at pos 00021
                                        
Application Program Failed
 In Pgm Section  : TABLE-ACCESS(PSPBATBL)                                
  
Application Program Failed
 In Pgm Section  : MAIN(PSPBASCH)                                        

Cause

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