External File Load Creates Unique Item Nbr For Same Emplid/Item Type/Term (Doc ID 639511.1)

Last updated on JANUARY 20, 2017

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 8.9 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200972751

Checked for currency November 5, 2014.

Symptoms

ERROR 14816, 93 External File Load Creates Unique Item Nbr For Same Emplid/Item/Type/Term

Student Financials, Charges and Payments, Group Processing, External Files

A group created via external file load containing multiple transactions for the same emplid/item type/term will create a unique item number for each transaction in the group.  This behaviour is different from if the data had been entered into a group via the online pages.  A group entered via the online pages will combine the like transactions and post using one item number.  While the posting part of this does not have issue, the partial reversal of these type of transactions can encounter problems.  If the first item number is completely reversed, and a partial reversal is entered into a group, the posting of this partial reversal will fail.  The processing of the group will look at only the first item number; because it had been previously reversed, the group post fails with error 14816,93 "This charge cannot be reversed because the Item Total would be less then 0.00, which is invalid."

Cause

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