EGP: Global Payroll to General Ledger (Master Solution) (Doc ID 640949.1)

Last updated on AUGUST 30, 2016

Applies to:

PeopleSoft Enterprise HRMS Absence Management - Version 8.9 and later
PeopleSoft Enterprise HRMS Global Payroll Core - Version 8.9 and later
Information in this document applies to any platform.
***Checked for relevance on 28-NOV-2013***


´┐ŻEnterprise, Global Payroll & Absence Management

The intent of this document is to describe solutions for problems or questions related to Global Payroll to General Ledger interface.

This solution applies to customers on PeopleSoft Global Payroll and Enterprise General Ledger. This is a living document and will be updated as new solutions are created; please review on a regular basis.

Brief Introduction: Send Cost GL process involves a fair amount of HR/GP/GL configuration and EIP set up. There are several switches that need to be turned ON before sending the costs to the GL system.


Symptoms

ISSUE 1:
The customer is unable to publish GP results to Financials database. The customer confirms that the Send Cost to GL process is populating GP_GL_DATA table but not publishing the data.


ISSUE 2:
The customer is able to generate publishing contract, however, the data is not written into the financials table (GP_ACCT_LINE)


ISSUE 3:
The customer confirms that the message and channel for GP_GL_POST is active, but still unable to create publishing contract.


ISSUE 4:
The customer was able to publish the GP/GL data. However, it stopped posting the results all of a sudden.

Cause

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