E-PORTAL: Branding and Managed content fails with error (Doc ID 641501.1)

Last updated on JUNE 08, 2009

Applies to:

PeopleSoft Enterprise PRTL Enterprise Portal - Version: 8.8

Information in this document applies to any platform.
SPECIFIC TO:
Enterprise Portal 8.8

This document was previously published as Customer Connection Solution 200983471

Symptoms


While navigating and clicking on Branding header, Branding Footer, or Access managed content, we receive "An error has occurred".  The trace files will have the following:

PSAPPSRV.3172   1-494427 15.49.14    0.000 Cur#1.3172.PATST RC=0 Dur=0.000 Rollback
PSAPPSRV.3172   1-494428 15.49.14    0.000 Cur#1.3172.PATST RC=0 Dur=0.000 Commit
PSAPPSRV.3172   1-494429 15.49.14    0.000 Failure during update transaction

Cause

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