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Future Dated Elections are not Deleted When Prior Termination Occurs (Doc ID 644778.1)

Last updated on JANUARY 26, 2020

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 8.8 and later
Information in this document applies to any platform.

Symptoms

It appears that the future dated rows that were entered through Base Benefits are not being deleted by the BenAdmin process when a person terminates before the future dated benefit is effective. Note: BenAdmin data on instalation table is 7/1/2003

Example:  Employee hired 8/23/2003.  Elected medical, dental, life and retirement in base benefits.  Medical, Life and Retirement were effective 9/1/2003.  However, Dental was effective 3/1/2004 with a deduction begin date of 2/14/2004. Snapshot was run on 9/29/2003.  Employee was terminated on 10/11/2003.  Medical, Life and Retirement received termination rows of 11/1/2003, 11/1/2003 and 10/11/2003 (all correct term dates).  Dental did not receive a termination row, nor (as is normal for BenAdmin) did it delete the future date row with an error warning message.  Note: BenAdmin data on instalation table is 7/1/2003

Hired another employee with same hire date and job data.  Processed the hire through BenAdmin.  Processed the termination through BenAdmin.  BenAdmin deleted the dental row with the correct message.

Do you have a solution for triggering future dated events entered by Base Benefits but now needing processing in BenAdmin

Cause

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In this Document
Symptoms
Cause
Solution

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