E-CA: File Server is Not Showing Up in the PSEMViewer or Change Assistant (Doc ID 646375.1)

Last updated on JULY 18, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.51 [Release 8.4]
Information in this document applies to any platform.
Enterprise, PeopleTools, Change Assistant

This document was previously published as Customer Connection Solution 201005755


***Checked for relevance on 14-FEB-2013***


Symptoms

  The file server is not showing up in Change Assistant or the PSEMviewer
1.  Ran "E-CA Refresh and CleanUp of the Environment Management Hub (PSEMHUB) data (Doc ID 622874.1)" to Refresh and CleanUp the PSEMHUB data.
2.  Stopped and restarted all agents on relevant machines
3.  Forced a recrawl on the file and app servers by deleting the search-results.xml file and running startagent recrawl before restarting the agents.

Cause

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