ELM: How to Use Document Domain to Resolve SCORM Content Hosted on Separate Web Server (Doc ID 646620.1)

Last updated on JULY 04, 2023

Applies to:

This document was previously published as Customer Connection Solution 201006831

Goal

• Check ELM ELearning Technical Brief;
• Scenario 2: The content and ELM are both hosted in the same second level web domain:

Example:
Content is hosted on http://<content.yourcompanyname.com> and ELM is hosted on http://<elm.yourcompanyname.com>
In the above scenario, the second level domain, yourcompanyname.com, is common to the content as well as ELM. The above scenario will not work out of the box since the web domains for the content and ELM is not entirely the same.

The following steps must be followed:

• In Setup ELM > Catalog > Content, set the JavaScript Doc Domain to yourcompanyname.com
• The content vendor needs to set the "document.domain" in their javascripts to yourcompanyname.com. Please refer to your content partner's documentation for details on setting this property.

If host content on a server within the same domain ELM is on and still get "Permission Denied" JavaScript errors when attempting to launch the content.

What is this document.domain option and how can it be made work?

Solution

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