E-WF: Email Not Getting Delivered when Trying to Send Test Mail

(Doc ID 648027.1)

Last updated on JUNE 05, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

Symptoms

Customer setup the entire SMTP settings properly on application server. When they try to send the test e-mail from PeopleTools --> Workflow--> Defaults & Messages--> Worklist/Email Message, email messages are not getting delivered.

Cause

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