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Cannot Find a Person Under 'Modify Person' (Doc ID 648040.1)

Last updated on JULY 21, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 8.9 to 8.9 [Release 8.9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201013074






Symptoms

1) You added a person with Person Of Interest (POI) relationship (i.e unknown, ext instructor, others, etc). After the person was added, you were unable to access the person's data through the Modify a Person component.

2) You added a person and saved the personal data but did not complete the Job Data and save the record .  This could  happen due to interruption in work or system failure.  Later, you were unable to find the person through "Modify a Person."

Cause

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In this Document
Symptoms
Cause
Solution

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