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EPY8.x: General Deduction Search issue for Multiple Jobs with Multiple Companies (Doc ID 648101.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise HCM Payroll for North America - Version 8 and later
Information in this document applies to any platform.

Information in this document applies to any platform.



SPECIFIC TO:   Enterprise, North American Payroll, 8.x releases



This document was previously published as Customer Connection Solution 201013317

Symptoms

    Payroll for North America> Deductions - on the panel Create General Deduction you enter an emplid only in search box.  If the employee has more than one job with more than one company  code the search only pulls up the first Company in alpha order.  When you hit the return to search button you will then see the employee actually has two companies.  This is causing the users to key deduction to the incorrect company.  They are unaware that the employee is in two companies.  The search should be consistent and work like the return to search does.

Cause

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In this Document
Symptoms
Cause
Solution

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