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E-ACE:PT 8.x - User booted out to the PIA login screen (Doc ID 648371.1)

Last updated on NOVEMBER 29, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.1 and later
Information in this document applies to any platform.
SPECIFIC TO: Enterprise, PeopleTools 8.4x ,Analytic Calculation Engine

Checked for Relevance on 8-Nov-2011


Symptoms

When running an application that uses the PSANALYTICSRV server, after an interval of "Processing" on the screen, the application boots the user out to the PIA login screen.

In the TUXLOG, it shows the following:

131250.phus007!JSH.26949.1.-2: JOLT_CAT:1185: "INFO: Userid: [<USERID>], Clientid: [<server>.com] timed out due to inactivity"
131250.phus007!JSH.26949.1.-2: JOLT_CAT:1198: "WARN: Forced shutdown of client; user name '<USERID>'; client name '<server>.com'"
131402.phus007!BBL.23726.1.0: CMDTUX_CAT:1836: WARN: Server(23732) processing terminated with SIGKILL after SVCTIMEOUT
131407.phus007!BBL.23726.1.0: LIBTUX_CAT:541: WARN: Server APPSRV/1 terminated

Cause

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In this Document
Symptoms
Cause
Solution

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