E-AS: java.lang.NoClassDefFoundError: psft/pt8/cache/CacheInfo (Doc ID 648489.1)

Last updated on APRIL 11, 2012

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version: 8.4 and later   [Release: 8.4 and later ]
PeopleSoft Enterprise PT PeopleTools - Version: 8.4 and later    [Release: 8.4 and later]
Information in this document applies to any platform.
SPECIFIC TO:  PT8.45, unable to log into PIA

This document was previously published as Customer Connection Solution 201015165

Symptoms


Webserver starts but users are not able to log onto PIA. The following java exception is seen in the PIA log:

####<Apr 22, 2006 5:42:19 AM PDT> <Error> <HTTP> <psux452.peoplesoftecenter.com> <PIA> <ExecuteThread: '145' for queue: 'default'> <> <> <101046> <[WebAppServletContext(7197168,PORTAL,/PORTAL)] Error loading servlet: 'psp'>
java.lang.NoClassDefFoundError: psft/pt8/cache/CacheInfo
    at java.lang.Class.newInstance0(Native Method)
    at java.lang.Class.newInstance(Unknown Source)
    at weblogic.servlet.internal.ServletStubImpl.createServlet(ServletStubImpl.javANSWER:665)
    at weblogic.servlet.internal.ServletStubImpl.createInstances(ServletStubImpl.javANSWER:643)
    at weblogic.servlet.internal.ServletStubImpl.prepareServlet(ServletStubImpl.javANSWER:588)
    at weblogic.servlet.internal.ServletStubImpl.getServlet(ServletStubImpl.javANSWER:368)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.javANSWER:242)
    at weblogic.servlet.internal.ServletStubImpl.invokeServlet(ServletStubImpl.javANSWER:200)
    at weblogic.servlet.internal.WebAppServletContext.invokeServlet(WebAppServletContext.javANSWER:2502)
    at weblogic.servlet.internal.ServletRequestImpl.execute(ServletRequestImpl.javANSWER:2208)
    at weblogic.kernel.ExecuteThread.execute(ExecuteThread.javANSWER:139)
    at weblogic.kernel.ExecuteThread.run(ExecuteThread.javANSWER:120)

Cause

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