CRM: Sample SQL Statement to Remove Unwanted Worklist Items (Doc ID 649262.1)

Last updated on MARCH 03, 2017

Applies to:

PeopleSoft Enterprise CRM Support - Customer Self Service - Version 8.9 and later
PeopleSoft Enterprise CRM Support - Version 8.9 and later
PeopleSoft Enterprise CRM HelpDesk - Employee Self Service - Version 8.9 and later
PeopleSoft Enterprise CRM HelpDesk - Version 8.9 and later
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 201018541
*** Checked for relevance on 25-Nov-2013 ***

Goal

How to remove a particular Case from all the worklists? 

Solution

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