CRM 8.9/9.0/9.1: Configuring and testing the basic ERMS Functionality

(Doc ID 649986.1)

Last updated on MAY 24, 2016

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 8.9 and later
Information in this document applies to any platform.
SPECIFIC TO:  CRM, MultiChannel Framework, ERMS

This document was previously published as Customer Connection Solution 201021532


***Checked for relevance on 09-Sep-2013***

Symptoms

  Basic Configuration steps for ERMS setup

Cause

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