My Oracle Support Banner

E-IB: How IB Gateway resolves the server name of SSL certificate (Doc ID 651619.1)

Last updated on AUGUST 28, 2020

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.54 and later
Information in this document applies to any platform.
***Checked for relevance on 28-FEB-2011***
***Checked for relevance on 28-AUG-2012***
***Checked for relevance on 11-MAR-2014***
***Checked for relevance on 11-JAN-2018***
SPECIFIC TO:��PeopleSoft, Enterprise, PeopleTools, Integration Broker, SSL, PT8.4x.

This document was previously published as Customer Connection Solution 201028703


Customer is trying  to integrate PeopleSoft with third party application using https.

The third party application's digital certificates have been imported in to PS gateway keystore.  When the PSHD tries to post the xml messages to the third party application, the following error is received "Integration Gateway - External System Contact Error".  

The errorLog says "HTTPS hostname wrong:  should be <>, but cert says <".  
Customer  tried sending messages to the load balancer URL but the subject name of the
third party certificate is "" and the "" name is in the "Subject Alternative Name" of the certificate.

Certificate Details :
Subject :
Subject Alternative Name :

How does PS gateway resolve the server name from SSL certificate.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.