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E-IB: How IB Gateway resolves the server name of SSL certificate (Doc ID 651619.1)

Last updated on JULY 20, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.


Customer is trying  to integrate PeopleSoft with third party application using https.

The third party application's digital certificates have been imported in to PS gateway keystore.  When the PSHD tries to post the xml messages to the third party application, the following error is received "Integration Gateway - External System Contact Error".  

The errorLog says "HTTPS hostname wrong:  should be <>, but cert says <".  
Customer  tried sending messages to the third party's load balancer URL "", but the subject name of the
third party certificate is "" and the "" name is in the "Subject Alternative Name" of the certificate.

Certificate Details :
Subject :
Subject Alternative Name :

How does PS gateway resolve the server name from SSL certificate.


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