Getting XML Parser Error CreateXMLDoc Fatal Error for Contract Clause (Doc ID 651761.1)

Last updated on AUGUST 04, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 8.4 SP2 to 9.1 [Release 8.4 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201029328




Symptoms

When defining new clauses which are edited in Word then previewing the clause or later using it to generate a word document you may receive the following or similar error

 -  XML Parser Error CreateXMLDoc Fatal Error: at File Integration Server line: 2 column: 37271 message: the prefix 'wsp' has not been mapped to any URI (159,5) SCM_CS_GEN_WORDXML.GenContractWordML.OnExecute.

With certain updates to Microsoft Word 2003, there may be new schema and namespace definitions that are needed to properly build the generated preview and contract documents. Since the delivered stdtemplate.xml file may have been created with older version of Word 2003 than what the user has, it may not have the newer schema information.

Cause

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