CRM : BO_BAS_LOAD AE program didn't update address,etc. for audience
Last updated on MARCH 07, 2016
Applies to:PeopleSoft Enterprise CRM Marketing - Version 8.9 to 9.2 [Release 8.9 to 9]
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 201033874
***Checked for relevance on 07-Mar-2016***
BO_BAS_LOAD application engine program is ran from Home -> PeopleTools -> Process Scheduler-> System Process Requests. It is ran manually to update the BO_BASIC_IND and BO_BASIC_ORG tables with the data from BORM tables for marketing audience when the roles being used for creating marketing audience are not enabled for basic data (Home -> Set Up CRM -> Common Definitions -> Customer -> Role Type -> Open a role to be used in audience , see the Enabled For Basic Data check box.) But, the AE program couldn't update the address field of company contacts used in audience (this could be verified from the address sub-tab in Result list (Home -> Marketing -> Manage Audiences -> Open an audience and navigate to its Result list tab), some of the fields like Address1, Country, zipcode doesn't show the updated data.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms