CRM 8.8 and CRM 8.9 - ERMS How To Setup Error Email Notification for RB_MAIL_READ Issues

(Doc ID 653017.1)

Last updated on DECEMBER 29, 2016

Applies to:

PeopleSoft Enterprise CRM Integrated FieldService - Version 8.8 SP1 to 8.9 [Release 8.8 to 8.9]
PeopleSoft Enterprise CRM CTI Integration - Version 8.8 SP1 to 8.9 [Release 8.8 to 8.9]
PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.8 SP1 to 8.9 [Release 8.8 to 8.9]
PeopleSoft Enterprise CRM Multichannel Communications - Version 8.8 SP1 to 8.9 [Release 8.8 to 8.9]
PeopleSoft Enterprise CRM HelpDesk - Version 8.8 SP1 to 8.9 [Release 8.8 to 8.9]
Information in this document applies to any platform.

Symptoms

How to setup Error Email Notification for RB_MAIL_READ Issues using ERMS      

Cause

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