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E-OAS: - oc4j_socket_recvfull timed out in http_error_log (Doc ID 653040.1)

Last updated on DECEMBER 19, 2019

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.47 to 8.49 [Release 8.4]
Generic (Platform Independent)

Symptoms

Customer is running long online processes using Oracle Application Server as their web server. Users running queries are kicked out after 10 minutes. Checking the http_error_log they are seeing errors like the following:

[Fri Feb  2 13:59:02 2007] [warn] [client router_ip] oc4j_socket_recvfull timed out
[Fri Feb  2 13:59:02 2007] [error] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] (4)A system call received an interrupt.: MOD_OC4J_0038: Receiving data from oc4j exceeded the configured "Timeout" value and the error code is 4.
[Fri Feb  2 13:59:02 2007] [error] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] MOD_OC4J_0054: Failed to call network routine to receive an ajp13 message from oc4j.
[Fri Feb  2 13:59:02 2007] [error] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] MOD_OC4J_0033: Failed to receive an ajp13 message from oc4j.
[Fri Feb  2 13:59:02 2007] [warn] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] MOD_OC4J_0078: Network connection errors happened to host: psoft.com and port: 12512 while receiving the first response from oc4j.  This request is recoverable.
[Fri Feb  2 13:59:02 2007] [error] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] MOD_OC4J_0121: Failed to service request with network worker: findev and it is not recoverable.
[Fri Feb  2 13:59:02 2007] [error] [client router_ip] [ecid: 1170442440:IP:HOST:0:7,0] MOD_OC4J_0013: Failed to call destination: findev's service() to service the request.

 

Cause

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In this Document
Symptoms
Cause
Solution

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