E-AS: Download to Grid Fails, File not found or file received has length zero (Doc ID 654129.1)

Last updated on OCTOBER 06, 2014

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 to 8.51 [Release 8.4]
Information in this document applies to any platform.
***Checked for relevance on 06-Oct-2014***


Symptoms

Customers upgraded to PeopleTools 8.48 - 8.51 and had problems downloading the contents of Grid to Excel.
If the customer had only one Application Server domain then they did not experience any problems with the Download Grid icon. When there were two or more however, then the download failed with the message "'File not found or file received has length zero".

Cause

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