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E-PORTAL: PrdmGet Failed With Error Code 3, Portal Name PORTA (Doc ID 654718.1)

Last updated on AUGUST 30, 2017

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 8.4 to 9 [Release 8.4 to 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.40 to 8.49 [Release 8.4]
PeopleSoft Enterprise PRTL Employee Portal - Version 8 SP1 and later
Information in this document applies to any platform.
SPECIFIC TO:
Enterprise PeopleTools 8.40-8.49


This document was previously published as Customer Connection Solution 201041808


Symptoms

In an example FMS 8.9 implementation, the following batch of messages are occasionally seen in the App Server log.  Initially this was interpreted to be related to <Document:646950.1>  however, the SQL included at the bottom of that solution returns no results.  Is there some guidance as to how to track down what is causing these messages to be generated?

 

PSAPPSRV.18682 (1840) [04/03/07 08:51:52 sched@dhcp-77-58.company.com (IE 6.0; WINXP) ICScript](2) CPrdm::LoadDefn failed with error code 3.
PSAPPSRV.18682 (1840) [04/03/07 08:51:52 ached@dhcp-77-58.company.com (IE 6.0; WINXP) ICScript](2) PrdmGet failed with error code 3, portal name PORTA
PSAPPSRV.18682 (1840) [04/03/07 08:51:52 sched@dhcp-77-58.company.com (IE 6.0; WINXP) ICScript](2) PrdmGet failed with error code 3, portal name PORTA
PSAPPSRV.18682 (1840) [04/03/07 08:51:52 sched@dhcp-77-58.company.com (IE 6.0; WINXP) ICScript](2) PrdmGet failed with error code 3, portal name PORTA
PSAPPSRV.18682 (1840) [04/03/07 08:51:52 sched@dhcp-77-58.company.com (IE 6.0; WINXP) ICScript](2) PrdmGet failed with error code 3, portal name PORTA

Cause

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